This first oil change was no charge to me. On the slip they put RESET OIL LIFE MONITOR !!!! like it was a big thing to do. It takes about 30 seconds to do. I do like the way you enter the service department. You should have a sign showing the direction to the door to the of service dept. upon entering. Could you tell me if that was a one time no charge for service or my car or do pay for the next one. See you next time the car needs service
I feel waiting 3 hours for an oil change, inspection sticker and tire swap, is a bit much. Also, I thought that car washes were going to be provided with every service. I'm not overly thrilled with the service department. On a positive note the new building looks very nice.
Not thrilled with service work. They installed the wrong warranty fuel pump and had to re-do it with the right one and we, the customer, were the ones who questioned it..they did not seem to see they installed the wrong one.
Great experience! Initially I wasn't planning on purchasing a new vehicle until June or July, but I started looking around in March and April. I test drove the Malibu and fell in love. John and Kyle went above and beyond to satisfy me as a customer. They established a great deal for me and I couldn't be happier. The whole team at McMahon Chevrolet are very friendly from the moment you walk in the front door and make you feel like your business matters. Very impressed with the new facility.
Everyone was polite and friendly. very easy to get in and out of there without taking a lot of time. Very helpful to have someone bring me to work and pick me up after. Also everything was nice and clean and my car did not smell like grease or oil when it was done.
Took me three times to fix a mistake the dealership made, and the people in service were not very nice about it. I should have been offered a courtesy vehicle and the simple problem should have been fixed the first time I brought it back.