Hi, it is disappointing for us to hear that your experience was anything less than great. Please contact us at (802) 870-3063 when you have an opportunity, and we will be more than happy to try and turn your experience around.
It was stressful and with some disagreements with the sales team to include Pat but in the end, the team delivered and got us the vehicle we requested with fair discounts and trade in. The folks there are likable and Brian although new did a good job. Ed supported him and helped him through the process. Thank you
It started out as a painful experience. I had an appointment, went to pick up my car and was asked can I leave it they will look at it tomorrow. I said no and rescheduled because I was leaving to go out of town. I asked the tech to come out and look at it so that everything could be done at the next visit. I wouldn't need to wait for parts or have to bring it back. My next appt came and I called at the end of the day to ask if my car was done. I was told no they needed to order parts and said it would be ready tomorrow. Unfortunately that doesn't work for me because I scheduled the next day with having a car to get to meetings. That is when we rescheduled again. Each time I had someone drop me off no loaner car was used. I received a call in the morning stating my car was not under warranty. I was so mad I couldn't even talk to the guy on the phone I asked my husband to deal with it. When I picked up my car that afternoon the car is fixed and I didn't pay a thing. What started as a bad situation turned into a good one. Thank you!
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (802) 870-3063 to discuss your concerns, as your satisfaction is of utmost importance to us.
I bought a used vehicle from this dealership and discovered the torque converter was slipping. I brought it back and their service tech confirmed that it was indeed the torque converter. They replaced it at no cost, and made a very happy customer!
My wife picked up our loaner and it was below a quarter of a tank of gas. As soon as she pulled out of the dealer she had to stop and put gas in to get back to our residence. .....Then our truck wasn’t fixed and they said it was. Tired of dealing with them. Trucks been there 5 times for the same check engine light
Drop off vehicle Monday night to get service on Tuesday,which never got done until Thursday. The excuse was not the right part I feel this was an excuse!!!!About a month before that it went in for service and sat there for 3 days or so before it was even looked at.I feel this is really bad service and dealership!
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (802) 870-3063 when you have a chance. Thank you, and we look forward to hearing from you.
I went in for an oil change. I was greeted with smiles and was called by my first name. We have bought four vehicles from McMahon's and they have always gone above and beyond other dealerships. When we need to get any maintenance done, they get us in as soon as possible. If they find more maintenance is needed they always discuss it with you before doing the it. We have recommended McMahon's to family and friends.